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Aviation Insurance

Mellat Insurance Company is one of the Iranian leading aviation insurance operations.

Our experience in handling the second largest Iranian airline which is Iran Aseman Airline and also Hesa Company (Aircraft Manufactory company), Mellat Co. also has reinsured of Iran Air and Iran Air tour fleet Risks.

It follows that our aviation claims team has similar experience and has been responsible for successfully handling and bringing to conclusion some of the losses in the history of aviation.

In the insurance industry, claims service has frequently been treated as an afterthought, without proper consideration or investment into this crucial area. Mellat Insurance Company recognize that claims service is the deliverable of the insurance product. Our dedicated claims unit consists of over three people, grouped into teams reflecting client driven product lines.

We also offer a specialist claims consultancy resource for the purpose of assisting clients to best present their claims, usually those of a particularly large and often complex nature.

Mellat Insurance Company brings value to the aviation claims process, as demonstrated by:

  • Efficient collation and processing of volume claims.

  • An emergency 24/7 service offering clients an immediate response.

  • Production of claims handling guidelines and procedures for individual client needs

  • Comprehensive Claims Manual

  • Continual liaison with clients to further enhance our service, including client visits where appropriate

  • Workshops for our clients' employees

We are the major Iranian insurance company to have such a comprehensive claims capability in Iran. This enables our insurance team to work closely with our claims colleagues and adopt a team approach to problem solving.

Furthermore the services of our analysis and modeling team may be of interest in this area.

This new team has the resources to provide modeling and analyses of past losses (own experience and market wide) to develop views on:

  • Future range of likely loss quantum and contributory components

  • Testing the relationships between specific attributes of past losses e.g. age, domicile, profession against award.

  • Reviewing likely ultimate reserves on past losses

  • Developing triangulated loss statistics

  • Studying retained losses and testing the cost-effectiveness of transfer/retention

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